Privacy Policy

1. Introduction

Welcome to Punchlist ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use the App features
• Contact customer support
• Subscribe to our services

This information may include: email address, name, payment information, and account credentials.

2.2 User-Generated Content

Photos and Images: The App allows you to capture, upload, and store photographs and images related to inspection activities. You are solely responsible for the content of any photos you capture or upload. We do not monitor, review, or verify the content of user-uploaded photos.

Audio Recordings: The App may collect and process audio recordings when you use voice note or audio recording features. These recordings are stored securely and used only for the purposes you specify within the App.

Text and Notes: Any text notes, comments, or descriptions you create within the App are collected and stored.

2.3 Automatically Collected Information

When you use the App, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, actions taken, time stamps)
• Log data (IP address, access times, crashes, errors)
• Location data (with your permission, for geotagging inspection locations)

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve the App functionality
• To process your transactions and manage subscriptions
• To store and organize your inspection data, photos, and audio recordings
• To send administrative information, updates, and security alerts
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and optimize App performance
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

4. Data Storage and Security

4.1 Storage

Your data, including photos and audio recordings, is stored on secure cloud servers provided by third-party service providers. We use industry-standard encryption and security measures to protect your data.

4.2 Security Measures

We implement appropriate technical and organizational security measures designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4.3 Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may delete your data at any time through the App settings. Upon account deletion, we will delete your personal information and user-generated content within 30 days, except where we are required to retain it for legal or regulatory purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud storage and hosting providers
• Payment processors
• Analytics services
• Customer support tools

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at [email protected]

7. Children's Privacy

The App is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we learn that we have collected personal information from a child under the applicable age without parental consent, we will delete that information as quickly as possible. If you believe we might have information from or about a child under the applicable age, please contact us at [email protected]

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at [email protected]

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests
• Right to lodge a complaint with a supervisory authority
• Right to object to processing based on legitimate interests
• Right to restrict processing in certain circumstances

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Support: [email protected]